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How to File a Complaint

Complaint

make a Complain

If you feel you weren’t given the product or service you paid for, or if you suspect a merchant or broker is fraudulent, you have the right to have your voice heard. The procedures and organizations involved may vary based on your and the other party’s location, but the following basic four-step process applies everywhere.

  • Contact the Merchant, Broker or Financial Service
  • Seek the Guidance of cryptiide
  • File an Official Complaint
  • Contact the Relevant Government Agency or Police Department

Wire transfers Cont'd

Contact the Merchant, Broker or Financial Service

Even if you feel certain that the other party will refuse to make restitution, grant a refund or remain unresponsive, it’s important to take this first step of contacting them and make a request that the issue be resolved. Authorities are likely to ask you later on, before examining your complaint, if you gave the other party a fair chance to resolve the issue privately.

Be sure to keep a record of this communication to prove the other party rejected a request to resolve the issue or was unresponsive.

Seek the Guidance of cryptiide

Before filing an official complaint, consult with cryptiide. We will provide you with a free initial review of your case. Should your case require our intervention and you decide to become a client,

we can use advanced technology and cross index our databases to provide information about the other party to the dispute, uncover their true identities and locate your funds.

How cryptiide Helps with Wire Recalls

Can a wire transfer be recalled? Yes, with the right tools, strategies, and a top fund recovery agency on your side. Keep in mind that wire recalls are more complex than credit card chargebacks or debit card chargebacks. Wire recalls are subject to consumer protection and banking laws that vary from jurisdiction to jurisdiction. It can be difficult for someone new to the wire recall process to sort out all of these details and present a case that will be cogent and convince banks to reverse transactions. This can be a tall order, and it is not a good idea to go it alone.

You get just one chance to make a wire recall claim. Do so with the most effective advocates on your side. Keep in mind that the merchant also has rights as well as the customer and banks are reluctant to reverse transactions. They want to keep the merchant as a client, and therefore, will only agree to a wire recall if there is sufficient evidence presented by advocates who present a compelling case.cryptiide has engaged with more than 800 banks around the world. We understand the concerns of banks and present our clients’ cases using the jargon they understand. We have a long track record of success and work for our clients even in the most complex chargeback cases. Talk to cryptiide professionals today and take the first step toward chargeback success.